At Oyshee Designers, every piece is handcrafted and customized made-to-order with utmost care and precision. Please read our terms and policy carefully before placing an order.
We do not accept returns or exchanges once an item is sold or dispatched, as these are customized products made to order.
For any damage issues occurring during transit, please record an unedited video of the parcel opening at the time of receipt and inform us immediately via WhatsApp at +91 79075 89411 / +91 79075 99411. Only with an unedited parcel opening video will we accept returns and proceed with further inspection and resolution procedures.
Please report any damages or defects in the items you received to us within 7 days of receipt. We will not be able to address any concerns beyond this period, as it allows us to process any claims efficiently and resolve issues promptly.
If someone else is collecting the orders on behalf of our NRI customers, it is their responsibility to check for damages and report to us within 7 days of delivery. This ensures that any discrepancies are addressed within a reasonable timeframe. Please note that NO complaints will be entertained after this period.
Colors are based on the Neelam chart. Minor color variations may occur due to studio lighting, camera lens settings, and digital screen resolution.
